Privacy Policy
Privacy Policy
Effective Date: May 22, 2026
Welcome to Michigan Power Washing Pros (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate, communicate with us, or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Phone number
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Email address
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Property address
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Billing address
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Payment information
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Service request details
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Uploaded photos or attachments
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Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Website activity and usage data
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Cookies and tracking data
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Referring websites or advertisements
Call & Communication Data
Calls made to or from our business may be monitored or recorded for quality assurance, training, documentation, and customer service purposes.
We may also retain text messages, emails, chat communications, estimate requests, and customer support communications.
2. How We Use Your Information
We may use your information to:
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Provide estimates and services
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Schedule appointments
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Process payments
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Communicate regarding services
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Send appointment reminders
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Send follow-up communications
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Send review requests
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Improve customer experience
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Improve our website and marketing
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Analyze advertising performance
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Respond to inquiries
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Provide customer support
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Maintain business records
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Detect fraud or abuse
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Comply with legal obligations
We may also use automated systems, CRM platforms, analytics tools, and AI-assisted systems to help manage communications and customer interactions.
3. Text Messages, Calls, & Marketing Communications
By submitting your information through our website, Facebook lead forms, advertisements, estimate requests, contact forms, chat systems, or other communication methods, you consent to receive communications from Michigan Power Washing Pros, including:
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Calls
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Text messages
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Emails
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Appointment reminders
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Estimate follow-ups
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Customer service communications
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Marketing communications
Message frequency may vary.
Message and data rates may apply.
You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive communications is not a condition of purchase.
4. Cookies & Tracking Technologies
We may use:
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Cookies
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Pixels
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Analytics tools
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Advertising technologies
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Session tracking tools
These technologies help us:
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Analyze website traffic
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Improve user experience
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Measure advertising performance
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Provide remarketing and retargeting advertisements
Third-party services we may use include:
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Google Analytics
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Google Ads
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Meta/Facebook advertising tools
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CRM and automation systems
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Call tracking systems
You may disable cookies through your browser settings; however, portions of the website may not function properly.
5. Third-Party Services
We may share information with trusted third-party service providers necessary to operate our business, including:
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Payment processors
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CRM platforms
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Communication providers
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Advertising platforms
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Analytics providers
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Scheduling software
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Automation platforms
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Hosting providers
These providers may process or store information on our behalf.
We do not sell your personal information.
6. Payment Information
Payments may be processed through secure third-party payment processors. We do not intentionally store full credit card information on our servers unless specifically required for authorized payment processing purposes.
7. Uploaded Photos & Property Information
Customers may voluntarily provide photos, videos, property details, or related information for estimate or service purposes.
By submitting these materials, you grant Michigan Power Washing Pros permission to use them internally for:
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Evaluating projects
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Preparing estimates
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Service planning
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Customer communication
We will not publicly share customer property images without permission unless otherwise permitted by law or agreement.
8. Media, Communications, & Marketing Usage Rights
By engaging with Michigan Power Washing Pros, submitting information, communicating with us, requesting services, or allowing services to be performed, you acknowledge and agree that Michigan Power Washing Pros may photograph, record, document, or otherwise capture aspects of the project, property conditions, communications, or services performed for legitimate business purposes.
Unless otherwise agreed to in writing, you grant Michigan Power Washing Pros the right to use, reproduce, publish, display, distribute, and modify media and communications related to our services for lawful business and marketing purposes, including but not limited to:
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Before-and-after photos
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Project photographs
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Videos
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Customer-submitted images
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Audio recordings
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Call recordings
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Text message screenshots
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Email communications
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Reviews and testimonials
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Chat conversations
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Social media interactions
These materials may be used in:
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Advertising
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Marketing campaigns
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Social media
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Website content
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Portfolio examples
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Training materials
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Promotional materials
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Business documentation
We will make reasonable efforts to avoid publicly disclosing sensitive personal information such as full payment details, private account information, or unnecessary personally identifying information unless permission is otherwise granted or disclosure is required by law.
If you wish to request removal of specific content, you may contact us directly. We reserve the right to retain business records and materials as necessary for operational, legal, archival, or documentation purposes.
9. Data Retention
We retain information for as long as reasonably necessary to:
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Operate our business
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Provide services
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Maintain records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Retention periods may vary depending on the type of information involved.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards intended to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights & Choices
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
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Access requests
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Correction requests
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Deletion requests
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Marketing opt-outs
To request assistance regarding your information, contact us using the information below.
12. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
13. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Continued use of the website after changes are posted constitutes acceptance of the updated policy.
15. Contact Information
Michigan Power Washing Pros
Website: https://MichiganPowerWashingPros.com
Phone: 877-974-7767
If you have questions regarding this Privacy Policy or your information, please contact us through our website or by phone.